Contact STIM

You will find most answers under Find an answer. But if you want to contact us directly, our contact information is available here.

Phone numbers and e-mail addresses to our different departments are listed below. We also made it easier for you by arranging FAQ categories in order to match your type of question.

Hello Music User - feel free to contact our Customer Service:

When you have questions regarding your STIM invoice, your music license, or if you want to know more about music use in general, click here to find answers to our most common questions.

E-mail: kundservice@stim.se
Phone number: +46-8-783 88 30

Our regular telephone hours:
Monday - Friday: 9 am - 12 pm

Please use our contact form to get help faster.


Dear Music Creator - you are always welcome to contact our Member Service

If you have questions regarding your STIM payment, how to register your works, reporting live gigs, or joining STIM - please read frequently asked questions from music creators.

E-mail: member@stim.se
Phone: +46-8-783 95 00

Our regular telephone hours:
Monday - Thursday: 9 am  - 3 pm (lunch break 11.30 am - 12.30 pm)
Friday: closed

Please use our contact form to get help faster.


Hello Music Publishers - our Publisher Service is ready to serve you

Please contact us if you as a music publisher have questions regarding the STIM payment, your digital files on My Pages, power of attornies, and more.

E-mail: publisher@stim.se
Phone: +46-8-783 89 00

Our regular telephone hours:
Monday - Thursday: 9 am - 4 pm
Friday: 9 am - 3 pm

Please use our contact form to get help faster.


If you have questions regarding record releases - please contact NCB, Nordisk Copyright Bureau:

E-mail: audio.se@ncb.dk
Phone number: +46-10-499 99 95
Web site: www.ncd.dk

NCB telephone hours:
Monday - Thursday: 10 am - 1 pm

NCB:s webpage:
www.ncb.dk

Visiting address:
Hornsgatan 103

Post address:
Box 17092
104 62 Stockholm

Phone and Fax: 
Phone: 08-783 88 00
Fax: 08-662 62 75
Monday-Thursday: 8.30 - 17.00
Friday: 8.30 - 15.45

Post- and bankgiro:
PG 836401-0
BG 662-5131

Organization number:
702002-3524

Momsreg.nr/VAT:
SE702002352401

E-mail, general questions: 
stim@stim.se