Contact us

You will find most answers under Find an answer. But if you want to contact us directly, you will find contact information here.

From July 10th to August 4th our phone hours are 9 am to 12 pm on all service departments. Feel free to send us en e-mail instead and we will answer you as soon as we can. We would like to wish all music creators, music publishers and customers a great summer!

If you are a music creator, you are welcome to contact our Member Service.

E-mail: member@stim.se
Phone: +46-(0)8-783 95 00

Our telephone hours:
Monday - Thursday: 9 am  - 3 pm (lunch break 11.30 am - 12.30 pm)
Friday: closed
You will find our phone hours for the summer at the top of the page.


If you are a music publisher, you are welcome to contact our Service for Music Publishers.

On Monday 3 April STIM's Service for Music Publsihers are closed. Please send us an e-mail an we will respond to you as soon as posible.

E-mail: publisher@stim.se 
Phone: +46-(0)8-783 89 00

Our telephone hours:
Monday - Thursday: 9 am - 5 pm
Friday: 9 am - 3 pm
You will find our phone hours for the summer at the top of the page.


If you are a music user and have questions regarding invoices or music licenses - please contact our Customer Service:

E-mail: kundservice@stim.se
Phone number: +46-(0)8-783 88 30

Our telephone hours:
Monday - Thursday: 9 am - 2 pm
Friday: 
9 am - 1 pm
Please note, July 31st to August 4th our Customer Service is closed. You will find the summary of our phone hours for the summer at the top of the page.


If you have questions regarding record releases - please contact NCB, Nordisk Copyright Bureau:

E-mail: audio.se@ncb.dk
Phone number: +46-(0)10-499 99 95

Our telephone hours:
Monday - Thursday: 10 am - 1 pm

NCB:s webpage:
www.ncb.dk

Visiting address:
Hornsgatan 103

Post address:
Box 17092
104 62 Stockholm

Phone and Fax: 
Phone: 08-783 88 00
Fax: 08-662 62 75
Monday-Thursday: 8.30 - 17.00
Friday: 8.30 - 15.45

Post- and bankgiro:
PG 836401-0
BG 662-5131

Organization number:
702002-3524

Momsreg.nr/VAT:
SE702002352401

E-mail, general questions: 
stim@stim.se